FAQs
What services can customers expect?
We will help our customers define their hair type and discuss about the ideal regimen hair care for their hair type. Hair is a very important topic in our society among both men and women and it participates at encouraging one's self esteem and confidence. Also, for so many years, Black women have been denied access to healthy, organic, natural and efficient hair products to treat their hair . It is with great delight as a company we do provide such service and products to this so often forgotten and ignored demographic group.
What are your return and refund policies?
Returns and Exchanges Policy 28 day returns guarantee. We hope you will be totally satisfied with anything you buy from our website. If, for any reason you are unhappy with your purchase, you can return it unopened and unused within 28 days of the date of despatch. The date the items were despatched to you by us will be detailed in the documentation with your order. Please ensure that all items are returned in their original packaging with their labels intact. You must inspect all goods delivered to you immediately on receipt and in any event within three days of delivery. You must within three days of delivery notify us of any alleged defect, shortage or other shortcoming in the goods which shall otherwise be deemed to have been delivered in accordance with your order.
Additionally, we will work with our customers to define their skin type also in order to come up with the right moisturiser for them. Nothing is left "au hazard", everything is taken into consideration.
Can anyone use arize and dazzle product line?
Arize and Dazzle is happy to inform our customers that its products across its range have been formulated with black, white, asian women, men and children in mind. No one is left out, we took our time to comprehend the different types of hair and their characteristics of all our customers to give you a product that is totally suitable for you and which we believe will exceed your expectations. Also we proceeded similarly with our skincare range, we intentionally took great care in studying the characteristics of different skin type, such as oily, combination, mature, black, Caucasian to bring you a rich, diverse, clean, amazing skincare range that will blow your mind away.